Terms of Use

Last Updated: November 13, 2025

1. Agreement to Terms

By accessing or using the FlooxAI platform ("Service"), you agree to be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, you may not access or use the Service. These Terms constitute a legally binding agreement between you and FlooxAI, Inc. ("FlooxAI", "we", "us", or "our").

2. Eligibility

You must be at least 18 years old to use the Service. By using the Service, you represent and warrant that:

  • You are at least 18 years of age
  • You have the legal capacity to enter into these Terms
  • You will comply with all applicable laws and regulations
  • All information you provide is accurate and current

3. Description of Service

FlooxAI is an AI-powered professional assistant platform that provides:

  • Conversational AI agents powered by various AI models
  • File management and organization tools
  • Task management capabilities
  • Payment processing integration
  • Dynamic UI component generation
  • Real-time collaboration features
  • Third-party service integrations

We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice.

4. User Accounts

To access certain features of the Service, you must create an account. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use of your account
  • Ensuring that your account information is accurate and up-to-date

We reserve the right to suspend or terminate your account if you violate these Terms or engage in any fraudulent, abusive, or illegal activity.

5. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable laws, regulations, or third-party rights
  • Transmit any malicious code, viruses, or harmful software
  • Attempt to gain unauthorized access to the Service or related systems
  • Interfere with or disrupt the Service or servers connected to the Service
  • Use the Service for any illegal or unauthorized purpose
  • Impersonate any person or entity or falsely state your affiliation with any person or entity
  • Collect or store personal data about other users without their consent
  • Use automated systems to access the Service without our express written permission
  • Generate, transmit, or store content that is illegal, harmful, threatening, abusive, or discriminatory
  • Violate intellectual property rights of others

6. User Content

You retain ownership of all content you create, upload, or transmit through the Service ("User Content"). By using the Service, you grant FlooxAI a worldwide, non-exclusive, royalty-free license to use, store, reproduce, modify, and display your User Content solely for the purpose of providing and improving the Service.

You are solely responsible for your User Content and represent that you have all necessary rights to grant the license described above. We reserve the right to remove any User Content that violates these Terms or is otherwise objectionable in our sole discretion.

7. Payment Terms

Certain features of the Service may require payment. By making a payment, you agree to:

  • Provide accurate and complete payment information
  • Authorize us to charge your payment method for all fees
  • Pay all applicable fees and taxes
  • Notify us of any changes to your payment information

Refund Policy: All payments are final. Refunds will only be provided in cases where software errors prevent you from using the Service as intended. Refund requests must be submitted within 30 days of the payment date and will be evaluated on a case-by-case basis.

We reserve the right to change our pricing at any time. Price changes will not affect existing subscriptions until the next billing cycle.

8. Intellectual Property

The Service, including its original content, features, functionality, design, and software, is owned by FlooxAI, Inc. and is protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.

The FlooxAI name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of FlooxAI, Inc. or its affiliates. You may not use such marks without our prior written permission.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.

We do not warrant that:

  • The Service will be uninterrupted, secure, or error-free
  • Defects will be corrected
  • The Service is free of viruses or other harmful components
  • The results obtained from using the Service will be accurate or reliable

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FLOOXAI, INC. AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OR INABILITY TO USE THE SERVICE.

Our total liability to you for all claims arising from or related to the Service shall not exceed the amount you paid to us in the twelve (12) months preceding the claim, or $100, whichever is greater.

Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages, so some of the above limitations may not apply to you.

11. Indemnification

You agree to defend, indemnify, and hold harmless FlooxAI, Inc. and its affiliates, officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Your User Content

12. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Service will cease immediately.

You may terminate your account at any time by contacting us or using the account deletion features in the Service. Upon termination, we will delete your account and data in accordance with our Privacy Policy, typically within 30 days of your request.

13. Third-Party Services

The Service may integrate with or link to third-party services, including but not limited to payment processors (e.g., Stripe), authentication providers (e.g., Google), mapping services (e.g., Google Maps), search APIs (e.g., SerpAPI), and AI model providers (e.g., OpenAI, Anthropic, Google, Meta). Your use of these third-party services is subject to their respective terms of service and privacy policies. We are not responsible for the availability, accuracy, or practices of third-party services.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the new Terms on this page and updating the "Last Updated" date. Your continued use of the Service after such modifications constitutes your acceptance of the modified Terms.

15. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of Washington, United States, without regard to its conflict of law provisions. Any disputes arising from or relating to these Terms or the Service shall be subject to the exclusive jurisdiction of the state and federal courts located in Seattle, Washington.

16. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and FlooxAI, Inc. regarding the Service and supersede all prior agreements and understandings.

18. Contact Information

If you have any questions about these Terms, please contact us at:

FlooxAI, Inc.

1522 Western Ave STE 24073

Seattle, WA 98101

Email: contact@floox.ai

Phone: +1 (214) 280-9002